Frequently Asked Questions

5K Run/Walk & Community Day FAQ

What can/can't I bring to the event?

For safety and security reasons, no personal bags or backpacks are allowed. We will provide you with a clear drawstring bag for carrying any personal items (i.e. wallets, keys, etc.). You will need to keep the drawstring bag with you during the run/walk.

How can I contact the organizer with any questions?

You may contact the organizer of this event at 5krun@911memorial.org.

Will there be a bag check at the event?

We will not be providing bag check during the race.

I just bought 5K merchandise. When should I expect to receive it?

Please allow three to five weeks for shipping 5K merchandise. All items will be delivered prior to race day. Please note we do not accept returns or cancellations on orders already placed.

Can I participate with a stroller or pet?

You may participate with a stroller. Except for service animals, dogs and other pets are not permitted.

How can I fundraise for this event?

When you sign up for our event on RunSignUp, you will be invited to set up a fundraising page where people can support you by making donations.

Are the events rain or shine?

Yes, though we will notify participants and the public if there is severe weather.

I've never fundraised before. How do I start?

Thank you for committing to raise money for the 9/11 Memorial & Museum. Our race website will allow you to create your personal fundraising page. You can add a photo and create your own link to email friends and family, and post on Facebook, Twitter, and Instagram. You can share why you're running and ask them to support you by making a donation. We are also available to help you fundraise. Just email 5krun@911memorial.org.

Is the 5K Run/Walk timed?

No, it is not timed. This 5K Run/Walk is a fun run benefiting the 9/11 Memorial & Museum. However, we will have race clocks.

Am I required to fundraise for this event?

You are not required to fundraise, but you are encouraged to do so. 

Can I register for the 5K on event day?

No. Registration ends on April 24, 2020, at 11:59 p.m., unless sold out at an earlier date.

Do I have to fundraise a certain amount of money for this event?

We are encouraging all our participants to raise at least $25. However, this is not a requirement or a maximum.

I want to visit the 9/11 Memorial & Museum after the 5K. Does our bib get us discounted entry?

Yes, tickets are available on race day. Show your bib at the ticket window to receive 25 percent off the bib-holder’s admission.

What is Community Day and can I go if I'm not running the 5K?

Community Day is a free event open to everyone. Community Day will be held following the 5K Run/Walk from 9 a.m. to 12:30 p.m. on Greenwich Street, adjacent to the 9/11 Memorial Plaza.

I fundraised enough for a reward. Will you mail it to me?

Unfortunately, we are unable to mail any fundraising rewards this year. Pick-up options will be announced at a later date.

Will there be food available at Community Day?

Yes, there will be food items available for purchase provided by local vendors.

I am a fundraiser. What if my company has a matching gift program?

Please email 5krun@911memorial.org to learn more about matching gift programs.

What is Bib ’N’ Brunch?

Present your 9/11 Memorial & Museum 5K Run/Walk bib to receive special promotions and discounts at participating lower Manhattan restaurants. The promotions are valid from 9 a.m. to close of business on race day, unless otherwise noted. Bib ’N’ Brunch maps will be included in all 5K participant bags. Discounts apply to bib holder and all guests, unless otherwise noted.

Who can I contact if I am interested in becoming a sponsor?

We offer opportunities for companies to engage with the 9/11 Memorial & Museum. For more information about 2020 sponsorship opportunities, please email jllanes@911memorial.org or call (212) 857-0145.

We are interested in having a corporate team. How can we register?

We are excited that your company is interested in the corporate team program. The corporate team minimum is five members and requires a corporate gift. To learn more about our program, please check out our corporate team page. You can also contact us at ksoftley@911memorial.org or call (212) 312-8835.

I’m affiliated with a restaurant and I want to be involved with Bib ’N’ Brunch. How do I do that?

We're excited to have you aboard. Please email us at 5krun@911memorial.org to get involved.

Can my company donate to the event or its participants?

Of course. Online donations are accepted here. Many companies also have programs that match the charitable contributions of their employees. This can double or even triple the amount of a donation at no additional cost to the employee. This is a great way to increase your impact.

How much does it cost to participate?

The general adult registration price for the 9/11 Memorial & Museum Run/Walk is $50. Discounted registration is available for students, military, and local first responders. Registration gives you access to 5K Run/Walk and Community Day activities. We encourage all of our participants to fundraise and/or make an additional donation on top of their registration fee to help us raise much needed funds to support the 9/11 Memorial Glade.

Where can I pick up my race shirt and bib?

Details will be announced at a later time.

Why is the 5K in April?

In April 2009, the U.S. Congress designated September 11 as a National Day of Service and Remembrance. Now, each April, the 9/11 Memorial & Museum 5K Run/Walk and Community Day seeks to honor and affirm that spirit.

Can someone else pick up my bib for me?

Yes. All they need to do is bring your printed or electronic confirmation code.

What does the 5K support?

Proceeds will help support our mission to remember the 2,983 people killed on February 26, 1993 and September 11, 2001, honor the spirit and resilience of New York City, and inspire hope in our communities.

Where is the starting line this year?

The starting line will be at the North Cove Marina at Brookfield Place (225 Liberty Street).

Who can participate?

The 9/11 Memorial & Museum 5K Run/Walk is open to everyone. Children aged 12 and under can participate for free. Please note, child registration comes with a bib only and does not include a T-shirt or race bag. Child-size shirts ($8 each) can be added to your cart during the registration process.

How can I get to the starting line?

As street parking is limited in the area, we do recommend public transportation. You can take the A, C, 4, 5, and J trains to Fulton Street; the R and W trains to Cortlandt Street; the E or the 1 train to World Trade Center; or the PATH train to World Trade Center.

How can I continue to get updates on the event?

Once you register, you will be added to the event mailing list, where you will receive information regarding the event and fundraising.