Do you have photographs, personal mementos or other memorial materials related to your loved ones that capture a sense of who they were? Materials that reference where they were on September 11, 2001, or February 26, 1993, or that convey the work or travel activities they would have been pursuing on those days?
We are actively acquiring such materials for our permanent collection and to support our exhibitions, including the presentation of your loved one in the memorial exhibition, In Memoriam.
Examples of such material include: photographs; personal memorabilia; recovered property; video and audio recordings, including voice messages; documents or original writings, including letters, e-mails and diaries; missing or memorial posters; memorial cards or programs; and commemorative T-shirts, bracelets, ornaments, medals, websites and scrapbooks.
Some guidelines to help you select materials to send:
- Photos should depict your loved one pursuing activities he or she loved to do, spending time with family, friends or engaging in work activities.
- Digital materials, including images of your loved one, audio or video files, PDFs or Word documents may be donated on a disc, a thumb drive or via email. If you choose to contribute digital materials, we ask that you scan the image you suggest for your loved one’s representation on the Wall of Faces at 600 dpi and all additional photographs at 300 dpi. If you have digital images that you would like to donate and are not sure what resolution they are, right click on the file and select "properties" and view the dpi information under "details." Please feel free to contact us at (877) 671-1636 or email@example.com if you have questions about how to adjust your scanner to these criteria, or what to ask for when requesting a print and copy store to make digital copies of your pictures.
- Copies of written remembrances or memorial notices are also welcome and may be included in the touchscreen table profile or be kept for reference purposes. Materials that are copyrighted by an individual or organization other than yourself will also be retained for reference purposes. Reference materials will not be displayed.
There are two easy ways to share photos, mementos, and written materials with the Memorial Museum:
1. Send items by mail, or deliver the materials directly to us at 200 Liberty Street, 16th Floor, New York, NY 10281. Please print out the inventory form you will need to submit along with your package and fill it out with detailed information about your materials, including the names of all people pictured in photographs, their relationships to your loved one and the photograph's approximate date and location (if known). You are welcome to send us up to 30 photographs. Donations exceeding this number will be reviewed, and a selection will be made by the Museum. If you would like us to return your photographs after scanning them, please also indicate this on the form.
Please address packages to:
National September 11 Memorial & Museum
200 Liberty Street, 16th Floor
New York, NY 10281
2. Participate in the 9/11 Living Memorial Project (a partnership initiative led by the Voices of September 11th). To learn more about the Living Memorial, please click here.
Please contact us if you are interested in sharing any of the above materials and have questions about the process of contributing to the Memorial Museum by calling us at (877) 671-1636 or emailing firstname.lastname@example.org. Due to the high volume of incoming donation inquiries, it may take up to two weeks for us to respond to your inquiry.