Vice President, Controller

DEPARTMENT: Administration-Finance
REPORTS TO: Chief Financial Officer
SALARY RANGE: $165-185K per year
DATE: May 2023


The Vice President-Controller at the National September 11 Memorial & Museum reports to the Chief Financial Officer. This VP- Controller will work closely with the CFO, leading and managing the accounting and financial reporting. You will ensure that the 9/11 Memorial & Museum have the right financial structure and systems in place to support the organization’s operations. The VP-Controller must have management experience in accounting and financial reporting, preferably within a complex non-profit organization. The Vice President-Controller will be responsible for maintaining internal controls and safeguards for all revenue and expenses and serve as a resource for members of senior management on matters of fiscal control and regulatory compliance.


  • Plans, directs and coordinates all accounting operational functions.
  • Oversees all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.
  • Works collaboratively with external auditors to manage and deliver the annual and individual audits and IRS 990.
  • Works closely with our internal auditors across the continuum of risk management and compliance areas; including risk identification and assessment, control design and operations testing and reporting.
  • Manages the month-end close process and all financial reporting, ensuring accurate preparation and issuance of internal and external financial reports, including the preparation of GAAP financial statements and monthly/quarterly financial reports for senior management and the Board.
  • Oversees all financial, project/program and grants accounting; ensuring that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collating financial reporting materials for government, corporate, and foundation grants.
  • Works collaboratively with the CFO to lead the management of organizational cash, the tracking of invested assets, the creation and monitoring of financial performance metrics, the development and implementation of comprehensive fiscal policies and procedures, and oversight of the procurement and accounts payable functions.
  • Oversees the accounting, analysis, and recordkeeping process for various earned revenue streams including the retail store, museum admission fees, and private donor contributions; liaises with the fundraising department to ensure timely receipt of all pledge payments to ensure donor restrictions are adhered and correctly reflected in financial statements.
  • Oversees the invoicing/recording of receivables from ticket resellers; monitors outstanding receivable balances and reports issues to upper management.
  • Works closely with the CFO and General Counsel to ensure institutional insurance packages are in place and appropriate coverages are maintained (general liability, workers’ compensation, etc.).
  • Supports the CFO in engaging with the Board’s Audit and Buildings, Finance, and Investment Committees by preparing financial reports and reporting on issues and trends in financial operating models.
  • Handles ad hoc requests for information/analysis.


  • Promotes a culture of high performance, and collaboration emphasizing the importance of DEIA and continuous improvement that includes learning and a commitment to quality.
  • Establishes, monitors and supports staff performance and development goals, assigns accountabilities, sets objectives, establishes priorities, conducts annual performance appraisals, and compensation.
  • Mentor, coach, and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.


  • Bachelor's degree in finance or accounting and is a CPA.
  • Minimum of 10+ years of financial management experience.
  • Experience in public accounting and both commercial/corporate and the non-profit sector strongly preferred.
  • Very strong knowledge and experience with accounting and GAAP.
  • Proven track record of leading teams with at least five years of supervisory or management experience.
  • Excellent problem solving and critical analysis skills.
  • Strong business instincts with demonstrated ability to quickly identify problems, synthesize a variety of information to make effective and practical decisions and solutions.
  • Proven high standards of performance, eager to pursue aggressive goals, and works hard to achieve them. Must be persistent, decisive, resourceful, proactive, and results oriented.
  • Understands programmatic activity and can convey information to people with varying levels of financial expertise.
  • Strong written and oral communicator with excellent presentation and organizational skills.
  • Capable of managing difficult situations with tact and diplomacy.
  • Ability to work well in teams as well as independently and must be able to collaborate and build consensus internally and externally.
  • Strong attention to detail and ability to work well under pressure.
  • Proficient in Microsoft Office; must have knowledge of accounting software and systems, experience with Blackbaud’s Financial Edge and Raisers Edge a plus.
  • Flexible work style and an interest in being part of a dynamic and evolving organization.


  • Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
  • Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.


  • Include job title in the email subject field.
  • Please indicate the location where job posting was seen.
  • Please submit a resume and cover letter to


The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer.  Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background. 

Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.