Executive Vice President and Deputy Director for Operations
Ernie Blundell is the Executive Vice President and Deputy Director for Operations for the National September 11 Memorial & Museum.
Blundell is responsible for delivering a safe, world-class visitor experience and providing effective operational support in alignment with the institutional vision. He is specifically responsible for security, visitor services, retail, food and beverage, tourism and sales and organization-wide revenue enhancement.
Blundell has extensive experience in the daily operations of national icons. Before joining the organization, he was the Vice President and General Manager of the Seattle Space Needle, where he was instrumental in the development of programs that elevated visitor satisfaction, including the first visitor service training program and an industry leading admissions strategy that earned him an invitation to speak at the American Alliance of Museums’ 2014 annual conference.
During his tenure with the Space Needle, Blundell was additionally responsible for managing and representing the owners in the design, construction and operation of the Chihuly Garden and Glass Exhibition. After opening the exhibition in 2012, Blundell received special recognition from Lloyds of London for excellence in physical security design and operating procedure.
Prior to moving to Seattle, Blundell was the Director of Operations for Six Flags Great Adventure in Jackson, N.J., where he was responsible for the daily operations of the 2,200-acre park that welcomed more than 3 million visitors seasonally. While there, he was instrumental in the development of the corporate loss prevention program, the design, construction and operation of the world’s tallest and fastest rollercoaster and was appointed the organization’s first Corporate Social Responsibility Czar.
Blundell was born and raised in Brooklyn and now resides in New Jersey with his wife Vanessa and children Mila and Hudson.