Visitor Resources

World Trade Center Visitor Information Kiosk

WTC Visitor Information Kiosk

The National September 11 Memorial & Museum and the Downtown Alliance operate an information kiosk located on Vesey Street across from the entrance to the World Trade Center PATH station. The kiosk is open seven days a week and is stocked with maps and brochures with more information about Lower Manhattan and the Memorial & Museum.

The 9/11 Tribute Museum

The 9/11 Tribute Museum’s unique hallmark since its opening in 2006 has been the person-to-person histories. Located at 92 Greenwich Street, family members, survivors, first responders and people who live in lower Manhattan share their stories on walking tours and in our galleries.

The 9/11 Tribute Museum offers factual information about the events of September 11 and its aftermath, but also highlights the tremendous spirit of resilience, compassion and service that arose after the attacks and offers inspiration for visitors to honor the legacy of these actions through volunteerism and acts of kindness in their own communities. For more information, visit

The Sphere

The Sphere once stood between the World Trade Center towers in the Austin Tobin Plaza, and today resides in Battery Park, on Battery Place in lower Manhattan. The large metallic sculpture, created by German sculptor Fritz Koenig, was commissioned by the owner of the World Trade Center, the Port Authority of New York & New Jersey, in 1966. After September 11, 2001, the sphere was recovered from the World Trade Center site. It remained structurally intact, but visibly damaged. On March 11, 2002, the sphere was re-erected and rededicated in Battery Park as a memorial to the victims of 9/11.

New York City Fire Museum

The Fire Museum contains the first permanent 9/11 memorial to the 343 firefighters who made the supreme sacrifice on September 11, 2001. Housed in two adjoining rooms, this tribute to the heroes of 9/11 includes a black marble and tile memorial with pictures of the firefighters lost in the attacks; cases filled with tools, airplane wreckage and items used in the recovery effort; a video and interactive computer station where visitors can browse photographs of the fallen firemen, newspaper coverage of the attacks and pictures of nationwide tributes to the FDNY; and a wall-size timeline chronicling that day's dramatic events. For more information, visit

FDNY Memorial Wall

The FDNY Memorial Wall is located at the Engine 10, Ladder 10 firehouse, on the corner of Greenwich and Liberty streets, directly south of the World Trade Center site. The fifty-six-foot-long bronze wall was unveiled in 2006 by representatives from the law firm Holland & Knight as a tribute to the 343 members of the Fire Department of New York and dedicated to one of the firm’s partners, volunteer firefighter Glenn J. Winuk. The wall depicts the equipment and tactics used on September 11, 2001, and contains the names of every active member of the FDNY who perished in the collapse of the towers.

American Express Memorial: Eleven Tears

The American Express memorial to the 11 employees the firm lost on September 11 is in the lobby of the American Express headquarters at the World Financial Center across the street from the World Trade Center site. A 600-pound, tear-shaped Brazilian quartz, carved with 11 sides (one side for each employee lost), is suspended at the center of the memorial. The quartz hangs from 11 thin cables over the center of an 11-sided black granite pool. The names of the victims are inscribed on the sides of the pool.


StoryCorps is a national project to instruct and inspire people to record each others' stories in sound. The 9/11 Memorial & Museum and StoryCorps entered into a partnership in September 2006 to collect stories related to 9/11 and the WTC. StoryCorp's lower Manhattan StoryBooth is located in Foley Square on Centre Street between Worth and Duane streets, across from the U.S. courthouse. The Memorial Museum and StoryCorps hope to collect as many oral histories as possible from family members, friends, survivors, visitors and rescue workers to reflect about those lost or their experiences on September 11, 2001, and the 1993 World Trade Center bombings. For more information on this initiative or to make a reservation at a StoryBooth, visit

St. Paul’s Chapel

St. Paul’s Chapel, an Episcopal church, was home to an extraordinary eight-month volunteer relief effort after September 11, 2001. The exhibition Unwavering Spirit honors that ministry and its legacy of love and compassion. St. Paul’s Chapel is Manhattan’s oldest public building in continuous use. St. Paul's Chapel is located on Church Street between Fulton and Vesey streets, opposite the east side of the World Trade Center site. For more information, visit

Guides Association of New York City

The Guides Association of New York City is one of the most active tour guides associations in America. All members are licensed by the New York City Department of Consumer Affairs. To find more information about guided tours in lower Manhattan and around the World Trade Center site, visit