Reservations & Fees

Reservations for 9/11 Memorial Museum tickets made online or by phone carry a $2 nonrefundable fee to offset the costs for providing the service. 9/11 Family Members are exempt from the fee and can find more information by clicking here.

Timed ticketing for same-day visits to the Museum may also be available at the ticket windows. These tickets are not subjected to a service fee. Please note availability is limited so advanced reservations are strongly recommended.  

For group information, please click here.

The National September 11 Memorial & Museum is a nonprofit foundation that relies on private funding to help cover its operational costs. Donations are greatly appreciated.