A Safe Museum Experience

Visitors to the 9/11 Memorial Museum must follow all health and safety guidelines. Museum tickets must be purchased in advance for timed visits to prevent overcrowding. Please prepare for ongoing operational changes to ensure a safe experience for all visitors. The Museum reserves the right to refuse or revoke the admission of any visitor whose conduct violates these guidelines.

Tickets Must Be Purchased in Advance

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Tickets must be purchased in advance

All tickets must be purchased in advance for timed sessions.  

Bring Your Own Water

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Bring your own water

Services including the café, coat check, and water fountains are currently unavailable. Water is available for purchase. 

Coat Check is Closed

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Coat check is closed

 Oversized bags will not be allowed in the Museum. Please be mindful when planning your trip.