Museum Docent volunteer Lisa K. tells visitors about the North Tower radio & television antenna fragment.

"I so enjoy being there and interacting with the rest of the world. That is what is so wonderful.You never know who you will be speaking to. It makes our large world so much smaller." 

– Volunteer Inez R.

Volunteers for the National September 11 Memorial & Museum play a critical role in providing a meaningful experience for millions of visitors from around the world.

We are seeking volunteers who are outgoing, courteous and have excellent communication skills for the following positions:

Admissions Greeter Volunteers
Visitor Services Volunteers
Retail Greeter Volunteers
Museum Docents
Summer Admissions Greeter Volunteers
Summer Visitor Services Volunteers
Summer Retail Greeter Volunteers

Time Commitment
Volunteers pledge four to five hours a week for at least six months, or 1 year for Museum Docents. If volunteering weekends with Visitor Services, time commitment is a four hour shift every other week. We sincerely hope for longer terms of service. Summer volunteers pledge 8 hours a week for 2-3 months.

Volunteer positions are open to all individuals who meet the expectations outlined, without regard to race, color, religion, gender, sexual orientation, national origin, age or disability. All volunteers must be at least 16 years old and agree to a background check conducted by the 9/11 Memorial Museum.

Selection Process
All potential volunteers must:
Complete an application and supply two verifiable references.
Agree to and pass a background check.
Pass an informal interview and complete all training requirements.

For questions about becoming a volunteer, email: volunteer@911memorial.org




Stories About Our Volunteers:
Volunteer Combines Experience as a Librarian, Museum Docent
Volunteer Expresses Pride in Working at Museum
More from the MEMO blog »