Museum Docent volunteer Lisa K. tells visitors about the North Tower radio & television antenna fragment.

"Being part of this organization is an honor and a privilege." 

– Volunteer Jerry


Volunteers for the National September 11 Memorial & Museum play a critical role in contributing toward our mission in both public-facing and office-based positions.

We are seeking volunteers who are courteous and have excellent communication skills for the following positions:

Public-Facing Volunteers
Office-Based Volunteers

Time Commitment
Volunteers generally pledge four hours a week for at least six months, or one year for Museum Docents, unless noted otherwise. If volunteering weekends with Visitor Services, time commitment is a four-hour shift every other week. We sincerely hope for longer terms of service.

Volunteer positions are open to all individuals who meet the expectations outlined, without regard to race, color, religion, gender, sexual orientation, national origin, age or disability. All volunteers must be at least 16 years old and agree to a background check conducted by the 9/11 Memorial Museum.

Selection Process
All potential volunteers must:
Complete an application and supply two verifiable references.
Agree to and pass a background check.
Pass an informal interview and complete all training requirements.

For questions about becoming a volunteer, email: volunteer@911memorial.org




Stories About Our Volunteers:
Volunteer Combines Experience as a Librarian, Museum Docent
Volunteer Expresses Pride in Working at Museum
More from the MEMO blog »