Visit the Museum

The Museum is open 7 days a week through August 5, from 9 a.m. to 7 p.m. 


Museum Admission and Tours

Museum Admission $21-$33

Tickets, which include entry to all available exhibitions, can be purchased up to six months in advance.

Museum Admission + Museum Tour $41-$53

The best way to experience the 9/11 Memorial & Museum is through an expert-led tour. All tours are in English, 60 minutes long, and intended for adult and teenage visitors. (Listed price includes Museum admission.) 

Memorial + Museum Tour $84

Examine what happened on 9/11; explore the history, rebuilding, and behind-the-scenes design of the site; and learn the stories of those affected by the attacks in this comprehensive tour of the outdoor Memorial and the Museum. (Listed price includes Museum admission.)

Early Access Museum Tour $74

Experience the Museum before it opens to the public in this intimate morning tour. During this tour, the story of 9/11 is told through monumental artifacts and the stories of those affected by the attacks. (Listed price includes Museum admission.)

Family Pass $97

The Family Pass includes two adult tickets and three child/young adult tickets (ages 7 to 17) at a discounted price.

Official Downtown Experience $64.99-$84.99

Experience the past, present and future of Manhattan while exploring the 9/11 Memorial & Museum, the Statue of Liberty and Ellis Island, and One World Observatory with one convenient and cost-saving ticket.

The New York Pass® by GoCity® From $164

Save up to 50% on 100+ attractions including the 9/11 Memorial & Museum. One pass. All the sights.

New York CityPASS® $124-$146

NYC's top 5 attractions packaged together at a 40% savings; valid 9-days and instant mobile delivery.

Special Consideration Groups

9/11 Family Members

9/11 Museum Members

9/11 Community Members

For individuals eligible for the World Trade Center Health Program; immediate family members of those who have died from 9/11-related illnesses and injuries; any rescue and recovery workers who are a part of our registry. Reservations required.


(With valid ID)


Active/Retired U.S. Military (With valid ID)

Complimentary ticket offer applies only to servicemembers. Additional tickets for family members and friends are available for purchase and require a separate transaction.


Free Admission Mondays

(5:30 p.m.-7 p.m.)


Additional Information 

  • The 9/11 Memorial is free and open to the public seven days a week, 8 a.m.–8 p.m. Outdoor Memorial audio guides are available for purchase on site. 
  • Prices listed include all service fees. 
  • Museum tickets can be purchased up to six months in advance and include entry to all available exhibitions.
  • Last admission is 90 minutes prior to closing.
  • Children under the age of 7 receive free admission, but a ticket is required for entry to monitor capacity.
  • Timed tickets must be purchased in advance.
  • Advanced ticket reservations can be refunded or exchanged up to 24 hours in advance of specified date and time. We allow ONE exchange at no extra cost. 
  • Free Admission Monday tickets will be available on the website each Monday beginning at 7 a.m. ET and are first come, first serve.
  • For groups of 20 or more, please email
  • Learn more about discounted and free admission to the Museum, including CityPASS®.