Visitors explore the lobby of the Museum. The gift shop is off to the left, twin steel beams called the Tridents are to the right, and a large image of one of the Twin Towers is at the center.
Photo by Jin S. Lee

Museum Member Reservations

Reserve your free admission and purchase additional tickets, including Museum tours, by selecting your membership category below and entering your Patron ID, located on the back of your member card or temporary card.

Guest Passes

Complimentary guest passes must be presented at the Museum ticket window for members' guest admission. New members, please allow 14 business days for your welcome packet which includes your permanent Membership Card and guest pass allotment.

Complimentary Guided Tours

Members may purchase a Memorial & Museum tour at any time. If your membership benefits include a complimentary members' guided tours, these require advance registration by phone, are subject to availability and are redeemable one time within a year of membership.

For assistance with member ticket and tour reservations, please call the member reservation line at (212) 266-5213. Thank you for your support and for including membership as part of your Museum experience.

9/11 Memorial Glade

The Glade honors those who are sick or have died from exposure to toxins in the aftermath of 9/11.

Learn more