Two eighty-foot tall steel columns, known as the Tridents, tower over the interior of the museum Pavilion. One World Trade Center points skyward outside the windows.
Photo by Jin S. Lee

Media Center

Welcome to the media center of the 9/11 Memorial & Museum. Media professionals interested in our institution may use this section of the website to find timely information, arrange a visit, request permission to film, access background information, and download high-resolution images and video for use in news and travel media pieces.

Resources for Media Professionals

To contact the communications team for news media inquiries, please write to press@911memorial.org. For film and television inquiries, please submit the form below.

Michael Frazier, Executive Vice President and Deputy Director, External Affairs
(212) 312-8808 | mfrazier@911memorial.org

Kate Monaghan Connolly, Senior Communications Director
(212) 312-8832 | kmonaghan@911memorial.org

Timothy McGuirk, Communications Manager
(212) 324-6536 | tmcguirk@911memorial.org

For all marketing inquiries, please contact:

Kai MacMahon, Senior Vice President, Marketing and Sales
(212) 266-5209 | marketing@911memorial.org

High-resolution photography and HD b-roll video of the Memorial Plaza, the Museum, and noteworthy events at the site are available for download at www.911memorial.org/digitalassets. Request the password to the assets by emailing press@911memorial.org.

Additionally, we invite you to learn more about our institution through our Year in Review and From Plaza to Bedrock infographic. Both provide important information on our site and programming.

You can download our institutional backgrounder here. This document serves as an informational tool for members of the media who are interested in the 9/11 Memorial and 9/11 Memorial Museum.

Those looking for access to work on the Memorial and Museum site must complete the form at the bottom of this page.

 

A visit to the 9/11 Memorial & Museum is widely regarded as one of the most essential experiences in New York City. This addendum contains information for travel media, including logistical information for individuals who are planning a visit. Please refer to the backgrounder informational tool for general information about the Memorial and Museum.

The 9/11 Memorial & Museum takes great care to preserve the sacredness of our site as part of our responsibility to our stakeholders, especially 9/11 family members, first responders and members of the community personally affected by the attacks of September 11, 2001 and February 26, 1993. All media working on the site should observe the following guidelines: 

  • Both on the Memorial Plaza and within the Museum, all equipment should be kept to a minimum and easily carried by the crew. 
  • All media must be accompanied by a member of the communications team inside the Museum; only credentialed members of the media working on assignment will be accommodated on scheduled visits.
  • Interviews are not permitted inside the Museum unless prior arrangements have been made through the communications department, including Museum employees and volunteers. For interviews, please submit a request via the form below.
  • Photography and videography are prohibited in the historical and memorial exhibitions; however, b-roll of both spaces can be made available via the form below upon request.
  • Scheduled visits are subject to change. 

In addition to the aforementioned, all working media must observe the normal rules and regulations of the Memorial and Museum. Thank you in advance for your cooperation to make your visit successful.

Film and Television Access

All media interested in filming at the 9/11 Memorial & Museum must receive prior written authorization from the communications department. Requests will be evaluated on a case-by-case basis. Specific inquiries should be submitted via the form at the bottom of this page. Please click here to read our filming guidelines.

Access for Working News Media

The communications department regularly provides access to the site for members of the press. To request a visit, please email press@911memorial.org with the name of your media organization, contact information, and preferred visit date.

Please know that tickets are reserved for working media only and limited to two per outlet. All filming for news, travel, and documentary projects must be approved by the communications department via the form below.

A reflecting pool of the Memorial is lit up at night. Illuminated water falls down the walls surrounding the expansive, square pool before disappearing down a square hole in its center. Lights from the Museum Pavilion and surroundings buildings enclose the Memorial.
Photo by Jin S. Lee

News Releases and Statements

Read our press releases from 2011 to present.

Media Request Form

Please complete the form below and our communications department will be in touch.