Two people have their backs to the camera as they stand on the plaza and crane their necks up at One World Trade Center. One person has their arm around the other.
Photo by Jin S. Lee

Experience a Tour

The best way to experience the 9/11 Memorial & Museum is through an expert-led tour. Visitors gain a deeper understanding about what happened on 9/11 and those affected through compelling artifacts and stories.

Tours explore both the Museum and the Memorial, and each tour focuses on different aspects of the 9/11 story. Museum tour participants get expedited entry into the Museum. All tours are in English, unless noted, and are intended for adult and teenage visitors. To book a tour, please email

Memorial + Museum Tour (90 minutes)

Photo by Jin S. Lee

Experience the 9/11 Memorial & Museum with your family before it opens to the public in this intimate morning tour. During this comprehensive tour of the Memorial and Museum, the story of 9/11 is told through monumental artifacts and the stories of those affected by the attacks. To ensure a private and safe experience, this program is only offered to single family groups of up to 10 people.

To book a tour, please email

Safety Procedures

In addition to all safety procedures required by the 9/11 Memorial & Museum for visitors, our tours will include the following safety precautions:

  • Only offered to single family units
  • Limited capacity to 10 participants
  • Use of listening devices to allow for social distancing