A bearded young male tour guide, standing in front of a mangled segment of an antenna recovered from the World Trade Center, gestures as talks to visitors on a tour of the 9/11 Memorial Museum.
Photo by Jin S. Lee

Experience a Tour

The best way to experience the 9/11 Memorial & Museum is through an expert-led tour. Visitors gain a deeper understanding about what happened on 9/11 and those affected through compelling artifacts and stories.

Tours explore both the Museum and the Memorial, and each tour focuses on different aspects of the 9/11 story. Museum tour participants get expedited entry into the Museum. All tours are in English, unless noted, and are intended for adult and teenage visitors. For private tours, please call (212) 266-5200.

Museum Tour (60 minutes)

Ten visitors leaning on the railing, facing a young male tour guide explaining about a mural painted on the firehouse door behind him. The mural shows the skyline of lower Manhattan’s buildings along the river with a bridge spanning the river. A rippling large American flag and 8 bright stars dominate the evening sky.
Photo by Jin S. Lee

Gain a deeper understanding of 9/11, the lead-up to the attacks, and their continuing global significance in the essential tour of the Museum’s key spaces.

Early Access Museum Tour (60 minutes)

An aerial view of a group visitors listening to a tour guide explaining about Virgil’s quote forged out of World Trade Center steel. The quote, “No day shall erase you from the memory of time,” is surrounded by a sea of individual square tiles in different shades of blue.
Photo by Jin S. Lee

Experience the Museum before it opens to the public in this intimate morning tour. During this tour, the story of 9/11 is told through monumental artifacts and the stories of those affected by the attacks. Offered daily, from 8:15 a.m. to 9:15 a.m., before the crowds arrive.

Memorial Tour (45 minutes)

A tour guide in a blue 9/11 Memorial & Museum jacket faces away and motions with his left hand as he shows visitors a reflecting pool at the Memorial.
Photo by Jin S. Lee

Learn about 9/11 and its victims, the World Trade Center, and the symbolism behind the Memorial’s design. This rain-or-shine tour is not offered in January and February.

Memorial + Museum Tour (90 minutes)

 Visitors in autumn clothing stand beside the North Tower reflecting pool as they face towards the Oculus, a transportation hub with a white, winged design. The Oculus rises above fall-colored trees on the Memorial and is surrounded by the eclectic skyscrapers of lower Manhattan.
Photo by Jin S. Lee

Examine what happened on 9/11; explore the history, rebuilding, and behind-the-scenes design of the site; and learn the stories of those affected by the attacks in this comprehensive tour of the outdoor Memorial and the Museum. Participants receive expedited entry into the Museum, coat check, and a screening of Rebirth at Ground Zero.

Youth and Family Tour (60 minutes)

A young girl with blonde hair places her hand on a name etched in a bronze parapet at the Memorial.
Photo by Jin S. Lee

Visiting with kids? Join this age-appropriate tour that explores the design of the Memorial, the events of 9/11, and how we commemorate the attacks. The tour includes the Memorial, the Museum, and an interactive activity. Children must be accompanied by an adult. All tour participants must have a ticket. Offered April 13 to April 17, and in the summer months.

Tours en Español

Para tours en Español, póngase en contacto con el departamento de ventas al (212) 266-5200.