9/11 Memorial & Museum Volunteer, Honored by Mayor, Reflects on Her Service

In my time as a volunteer at the 9/11 Memorial & Museum, there is one very profound truth I have learned. No matter who we are, where we are from, what we do, or how old we are, our lives were all changed on Sept. 11, 2001. This fact is universal, and it is part of what makes each visit to the Museum truly special.