All media interested in filming at the 9/11 Memorial & Museum must receive prior written authorization from the communications department. Requests will be evaluated on a case-by-case basis. Specific media inquiries should be directed to firstname.lastname@example.org.
News, Film, and Television Projects
All news, film, and television projects (documentaries, travel shows, etc.) must submit the media request application and a nonrefundable $100 application fee at least three weeks prior to the requested filming date. Filmings will be scheduled for Tuesdays and Thursdays only. Approved applicants must supply a certificate of insurance and sign the location agreement provided by the 9/11 Memorial & Museum. Additional location and usage fees may apply. All paperwork (application, fees, certificate of insurance, and signed location agreement) must be submitted two weeks prior to filming. By filming at the site, all productions agree to provide a file of the completed project to the 9/11 Memorial & Museum's communications department within 30 days of the project's completion.
Fees for approved filming projects help to support the mission of the nonprofit 9/11 Memorial & Museum. Some fees are subject to change. A cancellation or late fee may also apply. Filming fees do not apply to news media.
Equipment and Photography
All filming equipment, including tripods, must remain at least 10 feet from the names panels of the memorial reflecting pools and at least 20 feet from the Museum entrance and exit. Crews must not block visitor access to the names panels. Boom audio and flash photography are prohibited inside the Museum. All photography is prohibited in the historical exhibition and the memorial exhibition, unless specifically permitted by communications department staff.
Interviews of employees, volunteers, or visitors inside the Museum are not permitted unless prior arrangements have been made through the communications department.
Media outlets working at the 9/11 Memorial & Museum are solely responsible for obtaining rights to use images of visitors.