What is the chaperone-to-student-group ratio?
One chaperone is required per 10 students. Tickets are required for both chaperones and students.
How do I make a group reservation?
Groups of 20 people or more wanting to schedule a visit to the 9/11 Memorial Museum must reserve tickets through the Group Reservations Department. Reservations for groups can be requested via email at groups@911memorial.org.
Why should groups reserve tickets in advance?
Groups that reserve tickets in advance ensure that all members of the group are able to enter together at a predetermined date and time.
Do I need tickets to visit the 9/11 Memorial Museum?
Tickets are required to visit the 9/11 Memorial Museum. Tickets are date and time specific. 9/11 Memorial Museum tickets include access to the 9/11 Memorial.
Do I need visitor passes to visit the 9/11 Memorial?
Visitor passes are not required to visit the 9/11 Memorial.