A woman holds up a listening device playing the 9/11 Memorial & Museum Audio Guide.
Photo by Jin S. Lee

9/11 Memorial & Museum Audio Guide

The 9/11 Memorial & Museum Audio Guide provides themed audio tours featuring stories from the day of 9/11 and the recovery at Ground Zero. It also presents details of the Museum’s archaeological elements and architectural designs of the Memorial and the Museum.

Listeners can choose from several different tours on the Audio Guide.

iPhones display screenshots from the 9/11 Memorial & Museum Audio Guide. The guides feature images from the Museum and play buttons for listening to audio tours.

Witnessing History Tour

Narrated by Robert De Niro, this tour provides an overview of 9/11 and its aftermath. You will hear about the experiences of first responders, recovery workers, family members of those killed on 9/11, journalists, and others with stories to share.

This tour is also available in American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese, and Spanish.

Listen to the first stop on this tour below, or read the transcript.

Discovering History Tour

Designed for children ages 8–11 years old and their families, this tour takes a close look at Museum artifacts and provides an age-appropriate recounting of the events of 9/11.

Building History Tour

This tour features the voices of architects, recovery workers, and preservationists describing the archaeological remnants of the World Trade Center visible in the Museum, as well as information about the building and design of the original complex and this Museum.

iPhones display screenshots from the 9/11 Memorial & Museum Audio Guide. The guides feature images from the Museum and play buttons for listening to audio tours.

Accessible Tours

American Sign Language: The Witnessing History tour in American Sign Language provides an overview of the events of 9/11 and its aftermath, as told through personal stories from families of 9/11 victims, survivors, first responders, and others.

Audio Description: This tour allows visitors who are blind or partially sighted to independently explore the Museum through vivid and detailed description of the Museum’s exhibitions. The 9/11 Memorial & Museum Audio Guide is VoiceOver compatible on all iOS devices, including devices offered by the Museum.

Special Tours

Documenting History: This accompanying audio tour for the Museum’s historical exhibition, September 11, 2001, is narrated by Allison Gilbert, who was an investigative producer for WNBC-TV on 9/11. This tour is also available in American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese, and Spanish.

Skywalkers: This accompanying audio tour for the Museum’s South Tower Gallery exhibition, Skywalkers: A Portrait of the Mohawk Ironworker at the World Trade Center, features the voices of artist Melissa Cacciola and Mohawk ironworkers Lindsay LeBorgne and Jeff Morris. This tour is available in English and in two Mohawk dialects, Ahkwesáhsne and Kahnawá:ke.

 

The Audio Guide can be rented at the Museum's Information Desk or downloaded to your own phone from iTunes or Google Play.

A black icon bar prompting visitors to download the Audio Guide from the Apple app store.  A black icon bar prompting visitors to download the Audio Guide from Google Play.