Tips for Visiting the 9/11 Memorial & Museum During the Holidays

Groups of people stand around the 9/11 Memorial pool at night, beneath trees with rust-colored autumn leaves. One World Trade stands illuminated in the distance.
Photo by Ben Hider

To better accommodate visitors visiting New York City this holiday season, the 9/11 Memorial Museum will observe adjusted hours.

From Thursday, December 26, through Monday, December 30, the Museum will remain open until 9 p.m. The last entry will be 7 p.m., which will allow visitors the recommended two hours to fully experience the Museum.

Visitors are invited to purchase tickets online in advance to avoid the general admission box office line. Visitors can also purchase an expert-led tour of the 9/11 Memorial & Museum, which will guarantee expedited Museum entry. Understanding that the Museum remains near or at capacity during this season, we ask all guests to arrive no more than 30 minutes before the time printed on your ticket and dress warmly as you may need to wait outside for a few minutes.

If you are visiting the Museum with kids, pop-up Art Cart and drop-in activity stations allow young visitors to participate in self-guided explorations tied to specific artifacts and themes in the Museum.

The Memorial is open daily from 7:30 a.m. to 9 p.m. Its operating hours remain unchanged. Use the 9/11 Memorial Museum Name Finder tool to pay tribute at a victim’s name on the Memorial. Visitors can share in our mission to remember and honor by taking a moment or leaving a tribute at a person’s name who resonates you. 

As part of our Community Partners program, several lower Manhattan restaurants will offer discounts when you present your 9/11 Memorial Museum ticket now through January 4. Lower Manhattan’s culture, history, shopping, dining and entertainment makes it one of the most unique places in the world. As you plan your itinerary, consider visiting the Downtown Alliance’s website to get more information about this area of New York City.

By 9/11 Memorial Staff

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