Is the Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering.

How long does it take to go through the Museum?

Visitors are welcome to explore the Museum at their own pace. We recommend you plan to stay between 45 and 90 minutes. 

Where do visitors enter the 9/11 Memorial?

Visitors can currently access the Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or at the intersection of West Street and Fulton Street.

What are the best ways to get to the 9/11 Memorial & Museum?

The Memorial and the Museum are located at the World Trade Center site in lower Manhattan at 180 Greenwich Street. Visitors can access the Memorial and Museum by subway, bus, PATH train, ferry, or car. We strongly recommend the use of public transportation to access lower Manhattan.

You can find more information here.
 

How do I find a name listed on the 9/11 Memorial?

What can I expect to see on my visit?

How do large organized groups plan their visit?

Groups can plan their visits here. 

How do I plan a visit to the Memorial?

The 9/11 Memorial is open daily from 8 a.m. to 8 p.m. Please click here for more information on how to plan your visit.

Does the 9/11 Memorial & Museum have a lost and found?

Visitors can inquire about lost items by emailing lostfound@911memorial.org.

Where is the 9/11 Memorial located?

The 9/11 Memorial is located at the site of the former World Trade Center complex in lower Manhattan, and occupies approximately half of the 16-acre site. The 9/11 Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the Twin Towers. 

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