Where is the 9/11 Memorial located?

The 9/11 Memorial is located at the site of the former World Trade Center complex in lower Manhattan, and occupies approximately half of the 16-acre site. The 9/11 Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the Twin Towers. 

Can I bring food or drink into the Museum?

Outside food and drinks are not allowed in the Museum. Visitors are welcome to consume any food and/or drinks purchased on-site at the Museum Café on the second floor inside the Museum pavilion.

Is there time for the general public to enter the Museum for free?

Free Admission Tuesday tickets are distributed on a first-come, first-served basis at the Museum starting at 4 p.m. Distribution time is subject to change.

Click here to reserve tickets online.

As a 9/11 family member, do I have to pay an admission to the Museum?

No, 9/11 families do not pay admission to access the Museum. For more information about how to plan your visit to the Museum, please click here.

How do I get a ticket for the Museum?

For tickets to the Museum, please click here.

What is the 9/11 Memorial Museum?

The Museum is an educational and historical institution honoring the victims and examining 9/11 and its continued global significance through artifacts and records. Click here to learn about the Museum's design, educational resources, and exhibitions.

Will my visitor pass grant me access to the Memorial and Museum?

Memorial visitor passes are no longer required. Museum admission includes access to the Memorial.

Is it free to visit the 9/11 Memorial?

Yes. Visitor passes are no longer required to visit the Memorial.

What are your hours of operation?

The 9/11 Memorial is open daily, from 7:30 a.m. to 9 p.m. The 9/11 Memorial Museum is open Sunday through Thursday from 9 a.m. to 8 p.m., with last entry at 6 p.m. On Fridays and Saturdays, the Museum is open 9 a.m. to 9 p.m., with last entry at 7 p.m.

Note: An average visit takes approximately two hours. The last entry helps to allow visitors the time to fully experience the Museum.

Subscribe to Main