Health and Safety
To ensure that we are providing a safe environment for all, the Museum has the following protocols in place. All visitors should prepare for ongoing operational changes. We reserve the right to ask visitors who do not follow these guidelines to leave the premises.
Masks are optional
Masks are optional at the 9/11 Memorial & Museum, but visitors are welcome and encouraged to wear them at any time. Disposable masks are available on site.
Please do not enter if you’re feeling ill
If you are feeling ill, please stay home.
Please use hand sanitizer during your visit
Hand sanitizer dispensers are located throughout the plaza and Museum.
Coat check now available
Our coat check is once again available. Note that we cannot accommodate oversized bags, and they are not permitted in the Museum either. Please plan your visit accordingly.
Café is closed
Services including the Café and water fountains are currently unavailable. Please bring your own water. Water is also available for purchase.