Health and Safety
To ensure that we are providing a safe environment for all, the Museum has the following protocols in place. All visitors should prepare for ongoing operational changes. We reserve the right to ask visitors who do not follow these guidelines to leave the premises.
Masks and face coverings are not required, but strongly encouraged
Face masks are optional but recommended in most 9/11 Memorial & Museum locations. All visitors are welcome and encouraged to wear masks at any time. Disposable masks are available on site. Masks are still required for indoor guided tours and auditorium programs.
Please do not enter if you’re feeling ill
If you are feeling ill, please stay home.
Please use hand sanitizer during your visit
Hand sanitizer dispensers are located throughout the plaza and Museum.
Coat check is closed
Oversized bags will not be allowed in the Museum. Please be mindful when planning your trip.
Café is closed
Services including the Café and water fountains are currently unavailable. Please bring your own water. Water is also available for purchase.