Can my tour guide provide narration in the Museum?
Outside narration is not permitted in the Museum. Please click here for more information regarding our tour options.
Outside narration is not permitted in the Museum. Please click here for more information regarding our tour options.
The Museum offers several different ways to experience its collections and exhibitions. Guided tours are also available for an additional cost.
Please click here for more information.
Please note that no outside tours or lectures are allowed in the Museum.
Yes. A ticket is required for every visitor to the Museum.
Yes. Click here for more information about our programs for students.
Group check-in is located on the east-facing side of the Museum (Greenwich Street). Please arrive with confirmation number in hand.
No. Group tickets will be available only with advance reservation and must be confirmed and paid in full at least one week prior to arrival.
The deadline for requesting adjustments to a group reservation is two weeks before the visit date. Due to high demand, a change in dates, times, or the number of people in your group is subject to availability and is not guaranteed. To request changes, please e-mail groups@911memorial.org.
If for any reason you find that your group is no longer able to visit, please e-mail groups@911memorial.org.
Please click here for more information.
Please plan to arrive 15 minutes ahead of your scheduled time. Entry is not guaranteed for early or late arrivals. Groups must arrive with the confirmation number in hand.