Payroll Specialist

DEPARTMENT:  Human Resources
REPORTS TO:  Senior Director, HRIS & Compensation
SALARY: $60-65K
DATE: July 2023


The Payroll Specialist is responsible for preparing and running payroll for the 9/11 Memorial & Museum staff, preparing standard and ad-hoc reports, and time and attendance tracking.


  • Process bi-weekly and off-cycle payrolls for hourly and salaried employees in accordance with all applicable laws, regulations, and organizational policies and procedures.
  • Review and audit timesheets for errors and exceptions and work with managers to resolve discrepancies.
  • Facilitate the exporting of data from the Time and Attendance system (Kronos) into the HR/Payroll system (UltiPro).
  • Calculate pro-rated and/or retroactive compensation for new hires, terminated employees, and employees with status or salary changes.
  • Work with the Benefits team to ensure all employee deductions are correct.
  • Calculate and process vacation payouts.
  • Record and process all garnishments and levies.
  • Review and approve employee tax changes.
  • Reconcile all earnings and deductions prior to transmitting the payroll.
  • Ensure all tax rates in the payroll system are current.
  • Sort and distribute live payroll checks, as necessary.
  • Respond to all wage and salary verification requests.
  • Ensure all employees’ W2s are finalized and distributed on time.
  • Maintain all payroll and reconciliation files and reports.
  • Remain up to date on federal, state, and local laws and regulations that affect payroll.
  • Respond to employees’ inquiries regarding payroll related issues. 
  • Identify payroll errors and discrepancies and initiate corrective action necessary to ensure data integrity.


  • Experience and proficiency with payroll systems (UltiPro preferred).
  • Minimum 2 years’ experience with computerized payroll processing.
  • Bachelor’s degree preferred.
  • Payroll certification a plus.
  • Working knowledge and application of applicable payroll tax and employment laws a must.
  • Experience working in a fast-paced environment with an understanding of prioritization of workload, and a sense of urgency in performing tasks and executing department deliverables.
  • Ability to work independently as well as ability to coordinate with appropriate parties.
  • Highly detail orientated, extremely organized, and self-motivated.
  • Proficient in Microsoft Office applications.
  • Excellent Excel skills.
  • Commitment and sensitivity to the need for confidentiality.


  • Participates in the annual 5K fundraiser and September 11th commemoration, as assigned.
  • Assists with other special projects and events in support of all 9/11 Memorial and Museum, as assigned.


  • Include job title in the email subject field.
  • Please indicate the location where the job was posted.
  • Please submit a resume and cover letter to


The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer.  Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background.

Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.