Shelby White & Leon Levy Collections Technician  

DEPARTMENT: Collections        

REPORTS TO: Head Registrar

CLASSIFICATION: Exempt             

DATE: January 2023

SALARY: 65,000



Reporting to the Head Registrar, the Shelby White & Leon Levy Collections Technician (CT) is a key contributor to the project team implementing the Shelby White & Leon Levy Digital Archives Initiative at the 9/11 Memorial & Museum. Launched in April 2003, the World Trade Center Site Memorial Competition was an open, international process undertaken by the Lower Manhattan Development Corporation to solicit designs for a memorial at the World Trade Center site, with the final selection announced in January 2004. The 5,201 qualifying entries received on 40” x 30” foam core boards were transferred to the 9/11 Memorial Museum in 2007. This archive will now be photographed, cataloged, rehoused and made publicly accessible through the Museum’s online collection catalog. This project is part of an initiative funded by the Leon Levy Foundation to expand and fully organize the Memorial & Museum’s institutional archive and build an institution-wide digital asset management system that will incorporate collections and institutional archives. As a member of the Collections Department within the Museum Division, the CT is responsible for the digitization, cataloging, rehousing and expanding of public access to entries submitted to the World Trade Center Site Memorial Competition. Work will take place primarily at the Museum’s off-site storage facility in Jersey City, New Jersey, with periodic travel to its collections storage facility in upstate New York. This is a full-time, one-year position with the possibility of renewal.


  • Manage the day-to-day project activities and generate deliverables specific to digitizing, cataloging, rehousing and facilitating public access to approximately 5,200 competition entry boards.
  • Coordinate and oversee packing and shipping of the boards between the Museum’s storage facilities in upstate New York and Jersey City, NJ.
  • Establish a photography workplan which will be coordinated with the Museum’s contract photographer. Work alongside the contract photographer at the Jersey City, NJ storage location to photograph the boards.
  • Manage the resulting digital images by renaming and storing files according to 9/11 Memorial Museum standards prior to their ingest into the digital asset management system.
  • In collaboration with the Head of Cataloging & Archives, create and populate catalog records for the boards in the Museum’s collections management system, CollectiveAccess.
  • Assist the Head of Cataloging & Archives with preparing batches of records for publication to the Museum’s online catalog, Inside the Collection, previewing records for syncing errors, and approving entries before they are made public. 
  • In collaboration with Conservation staff, help facilitate a condition survey of the boards during the digitization and rehousing process.
  • In consultation with Conservation staff, research, select, and purchase upgraded storage and rehousing materials for the boards. Manage and participate in the rehousing and return of the boards to storage.


  • Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
  • Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.


  • Bachelor’s degree from an accredited institution with a concentration in museum studies, studio art, art history, humanities, or similar area. Any combination of acceptable training, on-the-job experience and/or education will be considered.
  • 3-5 years’ professional experience with and knowledge of collections management and registration best practices, principles and techniques, including shipping, location tracking, registration and accession records, cataloging and collections storage principles and practices.
  • Professional knowledge and experience with the safe movement, coordinating, handling, packing, and shipping of collection objects in-house and between storage facilities, along with necessary insurance considerations and other required documentation.
  • Fundamental understanding of preventive conservation as it relates to collections housing, storage, packing and moving; knowledge of museum-approved housing materials and suppliers.
  • Proficient computer skills, including but not limited to Microsoft Office; familiarity with museum collections management systems such as CollectiveAccess or TMS.
  • Proficient understanding of digital photography and digital image storage and management.
  • Experience managing multiple concurrent tasks while maintaining flexibility with shifting priorities and deadlines; ability to coordinate several tasks with many people simultaneously.
  • Proactive, detail-oriented, flexible, and resourceful; a team player who embraces the collaborative benefits of museum work while also completing independent tasks in a timely manner.
  • Demonstrated initiative, resourcefulness and a creative approach to problem-solving.
  • Ability to communicate effectively, both orally and in writing, and to follow oral and written instructions.
  • Displays a high level of respect and support for colleagues, builds professional and respectful relationships across departments; committed to diversity, equity, inclusion and accessibility.
  • Commitment to advancing the organization’s mission.
  • Valid driver’s license; safe driving record.

Flexibility to travel to the Museum’s off-site storage facility in Rotterdam, NY, as project needs dictate. Travel and per-diem costs will be reimbursed. 

The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer.  Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background. 

Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.

Effective April 30, 2022, the National September 11 Memorial and Museum (9/11 Memorial & Museum) requires all eligible employees be fully vaccinated and boosted against COVID-19 as a condition of employment and provide proof of such vaccination prior to their joining the institution.