Junior Graphic Designer

DEPARTMENT: Marketing & Communication
REPORTS TO: Director of Branding and Creative Services
SALARY: $63,000/year
DATE: April 2024


The Junior Graphic Designer will work with the Director, Branding and Creative Services to design and deliver highly innovative and creative solutions for a variety of projects for the organization. This position is responsible for producing work for print, motion, digital, and social media. The candidate must be a self-starter and be able to work on various projects simultaneously, including handling revisions from project managers. Candidates should be familiar with the Adobe suite. Specifically, Photoshop, Illustrator, InDesign, After Effects, and Premiere. This is an entry-level role that reports to senior employees. Candidates should be able to produce high-quality materials while adhering to deadlines. 

The Junior Graphic Designer will work closely with internal teams and external designers as needed. This role will report to the Director of Branding and Creative Services.


  • Create signage and collateral material: operational signage, digital communications, visitor maps, sales materials, and necessary brochures.
  • Create design templates and necessary graphics for e-communications, e-commerce and ticketing.
  • Develop creative for advertising and promotional purposes.
  • Conceptualize visual and graphic art across all digital platforms from mobile apps and web to social networks, signage, and various video projects.
  • Coordinate with Museum and Communications staff to review content to inform digital and print designs.
  • Contribute designs for retail merchandise, such as T-shirts, hats, mugs, keychains, and other mementoes.
  • Design assets for special events and institutional publications.
  • Assist with e-communications and social media when needed.
  • Keep current on emerging design technologies, standards, and trends.
  • Adhere to project deadlines.


  • Bachelor’s degree in graphic design, marketing, or related field preferred.
    • While a bachelor’s degree is preferred, we enthusiastically encourage applications from veterans or veteran spouses with various educational backgrounds. This includes those with an associate degree as well as individuals actively working towards a bachelor’s degree. Your dedication and diverse experiences are highly valued, and we welcome the opportunity to consider your application.
  • Minimum of 2 years of related experience in either an internship or entry-level design role
  • Advance knowledge of design programs – Adobe Creative Suite
  • Excellent written and verbal communications.
  • Adobe Audition and Premiere editing a plus.
  • Well versed in traditional, digital photography and social media.
  • Stellar researcher with keen interest in current events.
  • Ability to excel under tight deadlines and independently manage projects.
  • Superior decision-making skills.
  • Strong work ethic and dedication to the mission of the organization.
  • Outgoing, can-do personality and comfort interacting with staff at all levels of the organization, from executive management to volunteers.
  • Sensitivity to difficult storytelling.
  • Ability to pivot quickly and handle fast-paced and rapidly evolving projects.
  • Familiarity with the history of the February 26, 1993, and September 11, 2001 terrorist attacks

Note: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The National 9/11 Memorial & Museum may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.


  • Include job title in the email subject field.
  • Please indicate the location where job posting was seen.
  • Please submit a resume AND portfolio or link to portfolio to 911mmcommsjobs@911memorial.org
    • Note: Resumes without a portfolio will not be considered.


  • Participates in the annual 5K fundraiser and September 11th commemoration, as assigned.
  • Assists with other special projects and events in support of 9/11 Memorial and Museum, as assigned.


The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to see, be mobile, and have the ability for two-way communication with the public and staff.

The work environments are an indoor, climate-controlled office environment comprised of cubicles, walled-offices and group conference rooms, an outdoor facility open to the public and surrounded by construction sites, and a museum area currently under construction. The noise level in the office environment is usually low. For the outdoor facility and the museum area, the noise level can be high. There are no protective devices necessary to be worn or utilized in the office work environment. The construction sites require safety equipment (provided for) and are often noisy and dirty.  Minimal travel is required.


The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer.  Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background. 

Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview.