What should I do if my virtual field trip is cancelled due to an unexpected Museum closure?
If a virtual field trip is cancelled due to an unexpected Museum closure, you will receive an email with information about how to reschedule your program.
The 9/11 Memorial Museum Is Open with New Health and Safety Features
Learn more about participating in our live, interactive tours.
No, you can join the program using a web browser by using the meeting ID and password found in the Zoom registration confirmation e-mail you receive after completing the required registration form. More information about joining the tours can be found using the links below.
9/11 Memorial & Museum staff are unable to answer technical support questions during the tour. If you need technical support to connect through Zoom or have technical issues during the virtual school tour, please contact the Zoom help center at https://support.zoom.us/hc/en-us.
If you need to make any changes to your reservation, please contact Group Sales at groups@911memorial.org.
During the tour, students explore several exhibitions within the Museum where they encounter artifacts ranging from massive pieces of the original Twin Towers to tributes created in response to the attacks. These exhibits and artifacts help students understand what happened on 9/11 and in its aftermath and consider the ongoing repercussions of the attacks.
We have several resources on our website, including online lesson plans, first-person stories, and interactive timelines, which can be helpful in preparing your students for their virtual field trip.
Live captioning and ASL interpretation will be available upon request. For more information, please contact access@911memorial.org.
We are eager to again offer onsite programming for schools. We are following state and local guidelines and will be in touch when we are able to again safely welcome your groups. For our latest program updates, please visit www.911memorial.org.
Advanced timed tickets are now available for the reopened 9/11 Memorial Museum.
Learn about the attacks and their aftermath through a host of online resources.
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