Can platforms other than Zoom be used for a virtual school field trip?
No, at this time, Zoom is the only platform we use for the virtual field trips.
Virtual Field Trips FAQs
Learn more about participating in our live, interactive tours.
Do I need a Zoom account to participate in the virtual field trips? Do my students?
No, you can join the program using a web browser by using the meeting ID and password found in the Zoom registration confirmation e-mail you receive after completing the required registration form. More information about joining the tours can be found using the links below.
- Join the virtual tour on a PC (personal computer)
- Join the virtual tour on a Mac
- Join the virtual tour on an Android phone
Is the Arthur M. Blank Family Foundation grant funding available for virtual field trips?
Why are credit cards the only form of payment accepted for virtual field trips?
I paid for a virtual field trip but did not receive my Zoom link. When will I receive it?
Who do I contact if I have technical difficulties before or during the program?
9/11 Memorial & Museum staff are unable to answer technical support questions during the tour. If you need technical support to connect through Zoom or have technical issues during the virtual school tour, please contact the Zoom help center at https://support.zoom.us/hc/en-us.
What should I do if my Virtual Memorial School Tour is cancelled due to inclement weather?
What if I need to cancel or reschedule my virtual school tour?
If you need to make any changes to your reservation, please contact Group Sales at groups@911memorial.org.
Can I book a Virtual Museum Tour for elementary students or a Virtual Memorial Tour for high school students?
What will my students see during the Virtual Museum School Tour?
During the tour, students explore several exhibitions within the Museum where they encounter artifacts ranging from massive pieces of the original Twin Towers to tributes created in response to the attacks. These exhibits and artifacts help students understand what happened on 9/11 and in its aftermath and consider the ongoing repercussions of the attacks.
What will my students see during the Virtual Memorial School Tour?
During the tour, students take in panoramic views of the rebuilt World Trade Center site and explore the symbolism and design of the eight-acre Memorial plaza. By encountering stops such as the Memorial Glade and the Survivor Tree and learning about the arrangement of names surrounding the reflecting pools, students understand what happened on 9/11 and consider how people selflessly responded in the aftermath of the attacks.
Are the tours interactive?
Are there any materials I can use to prepare my students for the virtual field trips?
We have several resources on our website, including online lesson plans, first-person stories, and interactive timelines, which can be helpful in preparing your students for their virtual field trip.
What days and times are virtual field trips offered?
Virtual Museum School Tours are offered through December 22 at the following times:
Mondays at 1 p.m. ET
Tuesdays – Thursdays at 10 a.m. and 1 p.m. ET
Fridays at 10 a.m. ET
Virtual Memorial School Tours are offered through December 18 at the following times:
Mondays at 10 a.m. ET
Fridays at 1 p.m. ET.
What if I have students with disabilities and require accommodations?
Live captioning and ASL interpretation will be available upon request. For more information, please contact access@911memorial.org.
When will onsite programs be offered again?
We are eager to again offer onsite programming for schools. We are following state and local guidelines and will be in touch when we are able to again safely welcome your groups. For our latest program updates, please visit www.911memorial.org.