What to Expect on Your Museum Visit

Visitors are welcome to explore the Museum at their own pace. An average visit can take about two hours.

Main Exhibitions
The historical exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93. The exhibition explores the background leading up to the events and examines their aftermath and continuing implications.

The memorial exhibition, which is named In Memoriam, commemorates the lives of those who perished on September 11, 2001, and February 26, 1993, and provides visitors with the opportunity to learn about the men, women and children who died.

Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall. 

Museum Guides
To enhance your visitor experience, we recommend downloading our mobile apps, including our Museum audio guide, before you arrive.

Download the Museum Guide (PDF) for a general overview of what you can expect to see on your visit. Check the Information Desk during your visit for audio tours information.

Download the Museum Guide for Children (PDF) to help visitors 8 to 11 years old understand the history of the World Trade Center, what happened on 9/11 and how the site has been rebuilt. Note: Guide does not include the Museum’s historical exhibition, September 11, 2001.

Please note: The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering.

Film Features
Offered daily and free to Museum visitors. Located in Auditorium, Museum Pavilion L-2 Level

"Facing Crisis: America Under Attack"
Key 9/11 decision makers describe the events of the day. Features original interviews with President George W. Bush, New York Gov. George Pataki, New York City Mayor Rudolph Giuliani, among others. Screened exclusively at the 9/11 Memorial Museum.

"Facing Crisis: A Changed World"
World leaders examine 9/11’s impact on global events. Features original interviews with President George W. Bush, British Prime Minister Tony Blair, and Pakistani President Pervez Musharraf, among others. Screened exclusively at the 9/11 Memorial Museum.

"Rebirth at Ground Zero"
This multi-screen film experience uses time-lapse footage and recorded interviews to present an inspiring first-hand perspective of the transformation and renewal of the World Trade Center site and the uplifting personal journeys of some of those most directly affected by the attacks. Located at Rebirth at Ground Zero, Exhibitions and Education Center (South) C-4 Level

Live Talks
Free to Museum visitors. Located at the Auditorium, Museum Pavilion L-2 Level 

"The Stories They Tell"
In conjunction with special commemorative dates, 9/11 Memorial & Museum staff share in-depth looks into the institution’s key objects, stories, and themes.
Schedule: See our Events Calendar for more information. Approximately 25 minutes.

"We Were There"
Personal stories of remembrance and resilience presented by the 9/11 Tribute Museum. 
Schedule: Offered Tuesdays at 4 p.m. Approximately 30 minutes. 

Click here for a full list of visitor rules and regulations. For accessibility information, please click here.