Family Room
The Family Room provides a private place of comfort and reflection for 9/11 family members and their guests.
In accordance with the Key to NYC mandate, the Museum currently requires all visitors age 5 and older to have proof of at least one COVID-19 vaccine dose; visitors age 12 and older will need proof of full vaccination. Masks are required in the Museum for all visitors over the age of 2.
This is a dedicated area of the website for the loved ones of those killed in the attacks of September 11, 2001 and February 26, 1993 and includes information on how to plan a visit, find a name on the Memorial, join the 9/11 families mailing list, and give to the collection.
The heart of the mission of the 9/11 Memorial & Museum remains the annual commemoration ceremony. Family members of 9/11 victims will gather on the Memorial plaza to read aloud the names of those killed in the 9/11 attacks and in the 1993 World Trade Center bombing.
Visiting the 9/11 Memorial & Museum will always be free for 9/11 family members. A dedicated phone line for family members is available to assist in planning your visit to the Museum.
The 9/11 Memorial & Museum each day recognizes the birthdays of the men, women, and children whose names are inscribed on the 9/11 Memorial by placing a single white rose at each person’s name on his or her birthday.
All 2,983 names of the men, women, and children killed in the attacks of September 11, 2001 and February 26, 1993 are inscribed on bronze parapets surrounding the twin Memorial pools.
If you have photographs, personal mementos, or other materials such as video and audio recordings that relate to your loved one and capture a sense of who they were or reference where they were on September 11, 2001 or February 26, 1993, please be in touch about contributing these items to the Museum’s permanent collection.
The Family Room provides a private place of comfort and reflection for 9/11 family members and their guests.
The OCME repository houses unidentified or unclaimed remains of 9/11 victims in a dignified setting.
Note for screen reader users: once expanded, the first four items of the navigation menu have some associated content which may provide additional information of interest. These sections can be located by jumping to the level 3 heading which follows each sub-menu.
Advanced timed tickets are now available for the reopened 9/11 Memorial Museum.
Learn about the attacks and their aftermath through a host of online resources.
Sign up and contribute to these living historical records of survival, recovery, and commemoration.
Contribute today to help build a place for remembrance, reflection, and learning for years to come.