No. Memberships are not refundable.
Yes. All members, except at the Patron’s Circle level, are required to make reservations online or by phone prior to their arrival at the Museum. Members without a reservation are not guaranteed admission. Reservations are subject to availability. (Patron’s Circle Members are entitled to free entry with two guests and up to four children under the age of 18 without a reservation).
Each Individual member will receive one membership card. Dual, Family, Visionary, Contributor and Patron’s Circle members will receive two membership cards.
You will receive your membership card(s) within 14 business days of a membership purchase.
If you lose your membership card, please call the Membership Department at (212) 857-0154, email email@example.com. There is a $5 replacement fee.
No, Dual Membership benefits apply for the purchaser and one additional adult over the age of 18, identified on the member application. You will receive two membership cards, each personalized with a name. These cards are non-transferable. Membership cards cannot list “Guest of Member.”
Yes, each member will receive a number of complimentary one-time guest passes, depending on the level of membership. These passes will be included in the member package along with the permanent membership card. Please allow 14 business days for passes to arrive. Passes must be in-hand for use at the ticket windows.
Additional guests may purchase tickets at the membership window, and use the membership line as long as they are accompanied by the membership cardholder and have a reservation.
Memberships may be purchased online, by direct mail, at our membership desk inside the Museum or the Museum Store.
Memberships are not automatically renewed. Renewal requests will be sent to you by mail or email. You may renew online, on-site or by mail.
No. Guest passes may be used only if guests are accompanied by a member.
Lost guest passes are not replaceable.
Reserve your free admission and/or complimentary guest passes to visit the Museum online Select your membership category and enter your Patron ID, located on the back of your member card or temporary card. For assistance with member reservations, please call the member reservation line at (212) 266-5213.
To make purchases and receive your 10% discount, please enter your member Patron ID in the discount code field at checkout.
Members who join online can reserve their free admission ticket to visit the Museum as soon as a membership is purchased. Enter your Patron ID from your confirmation email. Members will receive their member package with the remaining benefits within 14 business days after purchase.