Sonia Agron

Sonia Agron

  • Witness, First Responder
  • Captioned

Red Cross volunteer who worked at Ground Zero after 9/11

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This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

Find tailored questions below for teaching this story.

This story may not be appropriate for elementary learners. Please pre-screen and use at your discretion.

As you listen to Sonia’s story, think about the following questions:

  • How was Sonia’s family life affected by 9/11?
  • Sonia became a recovery worker after the attacks. How does she describe conditions at the World Trade Center site during the rescue, recovery, and clean-up?
  • Sonia says, “9/11 didn’t end at midnight or a year later... 9/11 still goes on.” How does Sonia’s story show how 9/11 still impacts the world today?

As you listen to Sonia’s story, consider the following questions:

  • How was Sonia’s family life affected by 9/11?
  • Sonia became a recovery worker after the attacks. How does she describe conditions at the World Trade Center site and the mental health issues experienced by workers?
  • Sonia says, “9/11 didn’t end at midnight or a year later... 9/11 still goes on.” What does she mean? How does Sonia’s story bring awareness to the ongoing repercussions of 9/11?

Additional Resources

Explore the artifacts Sonia donated to the Collection, or learn more about the rescue, recovery, and clean-up period at the World Trade Center site on the Ground Zero Recovery Timeline. You can also learn about the 9/11 Memorial Glade, which was created to honor all who are sick or have died of toxins at the World Trade Center site. If you’re interested in hearing from more first responders, visit our Webinar Stories archive. 

Joseph Pfeifer

Joseph Pfeifer

  • First Responder, Survivor, Family Member
  • ASL

First FDNY chief to arrive at the World Trade Center on the morning of 9/11

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Education_Clips-JosephPfeiferASL

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

Find tailored questions below for teaching this story.

As you listen to Chief Pfeifer’s story, think about the following questions:

  • Chief Pfeifer was one of the thousands of first responders who came to the World Trade Center on 9/11 to help. What is the job of a first responder? Who are first responders in your own community?
  • How did Chief Pfeifer and his brother, Kevin, help people on 9/11?
  • A total of 343 firefighters from the Fire Department of New York (FDNY) were killed on 9/11. What could you do in your school or with your family to honor those first responders and their brave actions on 9/11?

As you listen to Chief Pfeifer’s story, think about the following questions:

  • Chief Pfeifer was one of the thousands of first responders who came to the World Trade Center on 9/11 to help. What is the job of a first responder? What was their role on 9/11?
  • What did Chief Pfeifer say was his primary job on 9/11? What were some of the ordinary actions that first responders like Chief Pfeifer and his brother, Kevin, took that day to help others evacuate?
  • What lessons were learned after 9/11 by the FDNY according to Chief Pfeifer? How have these lessons helped the FDNY in the years since 9/11?

As you listen to Chief Pfeifer’s story, consider the following questions:

  • What did Chief Pfeifer say was his primary job on 9/11? What were some of the ordinary actions that first responders like Chief Pfeifer and his brother, Kevin, took that day to help others evacuate?
  • What moments in Chief Pfeifer’s story demonstrate courage or heroism?
  • How does Chief Pfeifer’s story help you better understand the unique challenges that first responders faced on and after 9/11?
  • How did 9/11 change the way the FDNY would respond to future emergencies? How does this change in response help demonstrate the enduring impacts of the 9/11 attacks?

Additional Resources

Chief Pfeifer and his brother, Kevin Pfeifer, were firefighters with the FDNY on 9/11. Consider paying tribute to first responders like them by creating a First Responder Badge. To view Chief Pfeifer’s helmet or learn more about the FDNY, including their response to the attacks, visit Inside the Collection. If you’re interested in more first responder stories, visit our Webinar Stories archive.

Joseph Pfeifer

Joseph Pfeifer

  • First Responder, Survivor, Family Member
  • Captioned

First FDNY chief to arrive at the World Trade Center on the morning of 9/11

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Education_Clips-JosephPfeifer

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

Find tailored questions below for teaching this story.

As you listen to Chief Pfeifer’s story, think about the following questions:

  • Chief Pfeifer was one of the thousands of first responders who came to the World Trade Center on 9/11 to help. What is the job of a first responder? Who are first responders in your own community?
  • How did Chief Pfeifer and his brother, Kevin, help people on 9/11?
  • A total of 343 firefighters from the Fire Department of New York (FDNY) were killed on 9/11. What could you do in your school or with your family to honor those first responders and their brave actions on 9/11?

As you listen to Chief Pfeifer’s story, think about the following questions:

  • Chief Pfeifer was one of the thousands of first responders who came to the World Trade Center on 9/11 to help. What is the job of a first responder? What was their role on 9/11?
  • What did Chief Pfeifer say was his primary job on 9/11? What were some of the ordinary actions that first responders like Chief Pfeifer and his brother, Kevin, took that day to help others evacuate?
  • What lessons were learned after 9/11 by the FDNY according to Chief Pfeifer? How have these lessons helped the FDNY in the years since 9/11?

As you listen to Chief Pfeifer’s story, consider the following questions:

  • What did Chief Pfeifer say was his primary job on 9/11? What were some of the ordinary actions that first responders like Chief Pfeifer and his brother, Kevin, took that day to help others evacuate?
  • What moments in Chief Pfeifer’s story demonstrate courage or heroism?
  • How does Chief Pfeifer’s story help you better understand the unique challenges that first responders faced on and after 9/11?
  • How did 9/11 change the way the FDNY would respond to future emergencies? How does this change in response help demonstrate the enduring impacts of the 9/11 attacks?

Additional Resources

Chief Pfeifer and his brother, Kevin Pfeifer, were firefighters with the FDNY on 9/11. Consider paying tribute to first responders like them by creating a First Responder Badge. To view Chief Pfeifer’s helmet or learn more about the FDNY, including their response to the attacks, visit Inside the Collection. If you’re interested in more first responder stories, visit our Webinar Stories archive.

Bill Spade

Bill Spade

  • First Responder, Survivor, Family Member
  • Captioned

Retired FDNY firefighter who responded to the World Trade Center on 9/11.

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2021 Webinar Bill Spade English

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

After viewing Bill’s story, we recommend screening John Spade’s webinar story. John is Bill’s son. As you listen to Bill’s story, think about the following questions:

  • Bill was one of thousands of first responders who came to the World Trade Center to help on 9/11. What is the job of a first responder?
  • John D’Allara was an NYPD police officer who Bill met on the morning of 9/11. How did Bill and John work together to help people that day
  • On 9/11, 343 firefighters from the Fire Department of New York (FDNY) were killed responding to the World Trade Center, including 11 members of Bill’s company. What could you do in your school or with your family to honor first responders and show thanks for their brave actions?

  • How did Bill hear about the attacks at the World Trade Center? Describe the steps he took in his response.
  • How did Bill’s actions on 9/11 demonstrate heroism, teamwork, and perseverance?
  • Bill ends his story by saying, “I think it’s just so important to keep [9/11] alive and to never forget.” Why do you think it is important to remember 9/11? How can you honor the victims of the attacks?

  • What moments in Bill’s story demonstrated heroism, teamwork, and perseverance?
  • How does Bill’s story highlight the unique challenges faced by first responders on 9/11?
  • Bill ends his story by saying, “I think it’s just so important to keep [9/11] alive and to never forget.” Why do you think it is important to remember the 9/11 attacks 20 years later? What role does commemoration play in ensuring we “never forget?”

Additional Resources

Read a blog post to learn more about Bill’s experience on 9/11. To learn more about the FDNY and their response on 9/11, visit Inside the Collection. You can also learn about John D’Allara, who was killed on 9/11, by visiting the Memorial Guide. If you’re interested in hearing from more first responders, visit our Webinar Stories archive.

Frank Razzano and Jeff Johnson

Frank Razzano and Jeff Johnson

  • Survivor, First Responder
  • Captioned

Washington, D.C.–based lawyer who successfully evacuated the World Trade Center with the assistance of the FDNY’s Jeff Johnson, a firefighter from Engine 74 who helped evacuate survivors from the World Trade Center.

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This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

Find tailored questions below for teaching this story.

As you listen to Jeff and Frank’s story, think about the following questions:

  • Where was Frank on the morning of 9/11?
  • Jeff was one of the thousands of first responders who came to the World Trade Center on 9/11 to help. What is the job of a first responder? How did Jeff help Frank on that day?
  • Frank said that Jeff was his hero on that day. Who are heroes in your life or community? How do they go out of their way to help others?

As you listen to Jeff and Frank’s story, think about the following questions:

  • What actions did Jeff take that day that showed courage or heroism? How were his actions honored after 9/11?
  • How did Jeff and Frank reconnect after 9/11?
  • Frank described Jeff as his hero and said that he never “realized what a sacrifice these men make, and women, every single day.” Who would you consider a hero in your own life or community? What sacrifices do they make to help others?

As you listen to Jeff and Frank’s story, consider the following questions:

  • Describe Frank and Jeff’s evacuation from the Marriot Hotel and the challenges they faced.
  • How does Frank and Jeff’s story help you to better understand the unique challenges that first responders faced on 9/11?
  • How did Frank’s experiences on 9/11 shift or broaden his perception of the work done by first responders?

Additional Resources

Create a Dear Hero postcard to thank a hero in your own community. To learn more about the FDNY, including their response on 9/11, visit Inside the Collection. If you’re interested in hearing other stories from survivors or first responders, visit our Webinar Stories archive.

Bill Spade

Bill Spade

  • First Responder, Survivor, Family Member
  • ASL

Retired FDNY firefighter who responded to the World Trade Center on 9/11.

Bill Spade

2021 Webinar Bill Spade ASL

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

After viewing Bill’s story, we recommend screening John Spade’s webinar story. John is Bill’s son. As you listen to Bill’s story, think about the following questions:

  • Bill was one of thousands of first responders who came to the World Trade Center to help on 9/11. What is the job of a first responder?
  • John D’Allara was an NYPD police officer who Bill met on the morning of 9/11. How did Bill and John work together to help people that day?
  • On 9/11, 343 firefighters from the Fire Department of New York (FDNY) were killed responding to the World Trade Center, including 11 members of Bill’s company. What could you do in your school or with your family to honor first responders and show thanks for their brave actions?

  • How did Bill hear about the attacks at the World Trade Center? Describe the steps he took in his response.
  • How did Bill’s actions on 9/11 demonstrate heroism, teamwork, and perseverance?
  • Bill ends his story by saying, “I think it’s just so important to keep [9/11] alive and to never forget.” Why do you think it is important to remember 9/11? How can you honor the victims of the attacks?

  • What moments in Bill’s story demonstrated heroism, teamwork, and perseverance?
  • How does Bill’s story highlight the unique challenges faced by first responders on 9/11?
  • Bill ends his story by saying, “I think it’s just so important to keep [9/11] alive and to never forget.” Why do you think it is important to remember the 9/11 attacks 20 years later? What role does commemoration play in ensuring we “never forget?”

Additional Resources

Read a blog post to learn more about Bill’s experience on 9/11. To learn more about the FDNY and their response on 9/11, visit Inside the Collection. You can also learn about John D’Allara, who was killed on 9/11, by visiting the Memorial Guide. If you’re interested in hearing from more first responders, visit our Webinar Stories archive.

Scott Strauss

Scott Strauss

  • First Responder
  • ASL

Retired New York City Police Department officer who helped rescue a Port Authority Police Department officer trapped under debris after the collapse of the Twin Towers.

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Education_Clips-ScottStraussASL

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form.

Teaching Guides

Find tailored questions below for teaching this story.

This story may not be appropriate for elementary learners. Please pre-screen and use at your discretion.

As you listen to Scott’s story, think about the following questions:

  • What was Scott’s main responsibility when he came to the World Trade Center on 9/11?
  • How does Scott describe the conditions of the World Trade Center in the hours after the towers collapsed?
  • What obstacles did Scott face while rescuing Will Jimeno, and how did he overcome them? Can you think of a time in your own life where you were faced with an obstacle and had to overcome it?

As you listen to Scott’s story, consider the following questions:

  • Describe the process Scott had to go through to rescue Will Jimeno. What are some of the unique challenges first responders like Scott faced even after the towers collapsed?
  • How does Scott’s story help you better understand the scale of the disaster on 9/11 and its impact on first responders?
  • Can you think of a time in your own life where you were faced with an obstacle and had to overcome it?

Additional Resources

Scott was a member of the New York Police Department’s Emergency Service Unit (ESU) on 9/11. To learn more about the ESU, including their response on and after 9/11, visit Inside the Collection. To learn more about the nine-month rescue, recovery, and clean-up period, visit our Ground Zero Recovery Timeline. If you’re interested in more first responder stories, visit our Webinar Stories archive.

Scott Strauss

Scott Strauss

  • First Responder
  • Captioned

Retired New York City Police Department officer who helped rescue a Port Authority Police Department officer trapped under debris after the collapse of the Twin Towers.

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Education_Clips-Scott Strauss

This story was filmed as part of our Anniversary in the Schools program, which introduces students to first-person accounts of the 9/11 attacks. Participate in this year’s free program by completing this registration form

Teaching Guides

Find tailored questions below for teaching this story.

This story may not be appropriate for elementary learners. Please pre-screen and use at your discretion.

As you listen to Scott’s story, think about the following questions:

  • What was Scott’s main responsibility when he came to the World Trade Center on 9/11?
  • How does Scott describe the conditions of the World Trade Center in the hours after the towers collapsed?
  • What obstacles did Scott face while rescuing Will Jimeno, and how did he overcome them? Can you think of a time in your own life where you were faced with an obstacle and had to overcome it?

As you listen to Scott’s story, consider the following questions:

  • Describe the process Scott had to go through to rescue Will Jimeno. What are some of the unique challenges first responders like Scott faced even after the towers collapsed?
  • How does Scott’s story help you better understand the scale of the disaster on 9/11 and its impact on first responders?
  • Can you think of a time in your own life where you were faced with an obstacle and had to overcome it?

Additional Resources

Scott was a member of the New York Police Department’s Emergency Service Unit (ESU) on 9/11. To learn more about the ESU, including their response on and after 9/11, visit Inside the Collection. To learn more about the nine-month rescue, recovery, and clean-up period, visit our Ground Zero Recovery Timeline. If you’re interested in more first responder stories, visit our Webinar Stories archive.

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