Groups of 20 or more visitors are required to schedule 9/11 Memorial Museum visits through the Group Sales Department. Groups of 10 or more are required to schedule Guided Tour visits of the 9/11 Memorial and Museum through the Group Sales Department. We encourage you to book your visit as far in advance as possible.  

Please provide the following details when contacting Group Sales:
     • Preferred visit date and time (please offer alternate dates and times)
     • Total number of visitors (adults, seniors, youth)
     • Transportation plans – See bus access policies here

All groups have access to a dedicated entry, which is located at the southeast corner of the 9/11 Memorial Museum. Museum Guided Tour entry is located at the main entry through the express "Understanding 9/11" Guided Tour entry lane. 

Monday through Friday, 9 a.m. to 5 p.m. EST
Phone: (212) 266-5200
Schools: Click here for more information