Mission to Remember

This documentary series explores the shared commitment to the mission behind the 9/11 Memorial & Museum. From showing how we create new traditions of tribute, to demonstrating our unique conservation techniques, the short films go beyond the surface to immerse viewers in untold stories of honor and remembrance.

Working with Four-Legged Friends


Meet canine handler Mike Racioppo and his partner Hatter. This former NYPD detective and his canine companion are regular fixtures on the Memorial plaza, working to ensure the Memorial remains a place of quiet remembrance.

Caring for the Memorial Pools


Each weeknight, 9/11 Memorial staff climb inside the Memorial Pools to give them a top-to-bottom cleaning. Watch as Chief Engineer Anthony LoCasto gives a behind-the-scenes tour of all the special care that goes into keeping the Memorial a special place for reflection. 

Honoring Victims' Birthdays


 Every morning 9/11 Memorial staff honor the men, women and children whose names are inscribed on the panels by placing a single white rose on each person’s name on their birthday. Visitor Services Supervisor Sean Evans describes this tradition and the meaning behind it.

Talking to Kids About 9/11


It can be difficult for parents and teachers to talk about terrorism with young people, but these conversations are crucial to help future generations understand the events that shaped their world. Director of Education Megan Jones explains how museum educators talk to kids about 9/11.

Acquiring Artifacts


More than 60,000 items make up the 9/11 Memorial Museum’s unparalleled collection of artifacts and media, chronicling personal accounts of both survivors and those killed on 9/11. Executive Vice President of Collections and Chief Curator Jan Seidler Ramirez shares how her team works with loved ones, survivors and others to bring together these important objects for museum visitors and future generations.

Conserving Objects


Conservators at the 9/11 Memorial Museum have a unique responsibility to preserve objects that have been significantly damaged and whose meaning is often found in the damage itself. Assistant Conservator Maureen Merrigan discusses the special challenge of working with diverse materials – fine art, textiles, handwritten notes, monumental emergency vehicles, World Trade Center steel – that together tell the story of 9/11.